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Smartphone Grades

Flawless

  • Your phone turns on and is 100% functional with original parts.
  • There are no dents, chips or scratches.
  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 90%

Excellent

  • Your phone turns on and is 100% functional with original parts.
  • There may be some small superficial scratches.
  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 85%

Fair

  • Your phone turns on and is 100% functional with original parts but has reasonable wear and tear.

  • There may be visible scratches or chips on the body of the phone or the screen.
  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 80%

Damaged

  • Your phone has clear signs of accidental damage (such as cracked glass).
  • It may have some functional faults
  • The display works, perhaps with some distortions.
  • The body of the phone or the screen may have some dents, chips, scratches or cracks.

Faulty

  • Your phone is not operable but switches on long enough to confirm that it is not locked.

Tablet Grades

Flawless

  • Your tablet turns on and is 100% functional with original parts.
  • There are no dents, chips or scratches.
  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 90%.
  • Must include charger and other accessories required to use the product.

Smart Watches Grades

Flawless

  • Your watch turns on and is 100% functional with original parts.
  • There are no dents, chips or scratches.
  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 90% (where applicable).
  • Must include charger and other accessories required to use the product.

Excellent

  • Your watch turns on and is 100% functional with original parts.
  • There may be some small superficial scratches.
  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 85% (where applicable).
  • Must include charger and other accessories required to use the product.

Fair

  • Your watch turns on and is 100% functional with original parts but has reasonable wear and tear.

  • The battery holds a charge and there are no distortions or dead pixels on the display.
  • Minimum battery health capacity of 80% (where applicable).
  • Must include charger and other accessories required to use the product.

Damaged

  • Your watch has clear signs of accidental damage (such as cracked glass) or has some functional faults, although the display works, perhaps with some distortions.
  • The body of the watch or the screen may have some dents, chips, scratches or cracks.
  • Must include charger and other accessories required to use the product.

Faulty

  • Your watch is not operable but switches on long enough to confirm that it is not locked.
  • Must include charger and other accessories required to use the product.


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